This privacy policy explains how FueledBy collects and uses information when you visit fueledby.net or work with us. It is written to be readable in one sitting rather than to satisfy a generator's template.
FueledBy is the controller of personal information processed through this site. We can be reached at the contact details on the contact page.
What we collect
Information you give us
When you submit the contact form, we receive the name, email, organisation, contact number, region, inquiry type, message and any optional attachment you provide. We use this to reply to your enquiry. If a conversation becomes an engagement, we keep the information as part of the client record.
Information collected automatically
If you accept analytics cookies, we use Google Analytics 4 to count visits and understand which pages are used. We have configured IP-address anonymisation and we do not use advertising features. If you decline, no analytics cookie is set and no Google script is loaded.
Our hosting provider (Cloudflare) records standard server logs — IP address, user agent, request path and timestamp — for security and operational reasons. These are retained for short periods and not used for marketing.
How long we keep it
- Contact-form submissions — kept for as long as your enquiry remains relevant, typically up to 24 months for unconverted enquiries.
- Client records — for the duration of the engagement and as long as required for legal, accounting and regulatory reasons after it ends.
- Analytics data — Google retains as configured in our GA4 property (currently 14 months) unless you decline.
- Server logs — short-period retention by our hosting provider for security purposes.
Who we share it with
We share personal information only with the service providers we use to operate the site and to deliver client work — for example, our form-handling provider (Formblade), our email provider, and our hosting provider (Cloudflare). They process data on our behalf, not for their own purposes. If we ever shared information with anyone else, we would say so first.
We do not sell personal information.
Your rights
Depending on where you live, you have the right to ask for a copy of the information we hold about you, ask us to correct or delete it, withdraw your consent, or object to processing. To exercise any of these rights, contact us via the contact page. We will respond within 30 days.
Cookies
This site uses a single optional cookie, set only if you accept analytics via the consent banner. It is the Google Analytics 4 cookie, with IP anonymisation. No advertising or profiling cookies are used.
Changes to this policy
We will update this policy when our practices change. The version date is at the top of every page (under the page hero). If a change is material, we will say so on the homepage for a reasonable period.